One pass. Every order.
Counter, QR and delivery apps land on the same board, and a card goes red against the time the customer was actually told. Bump with a button, or the way Toast does it — one tap opens an order, two send it on.
Two queues, honestly
In-store orders are never quietly pushed behind fifty delivery bags — each queue quotes its own wait.
Survives the wifi
Every bump is saved on the device before it is sent. Lose the network mid-rush and the board comes back exactly as it was.
The promise is the clock
Cards colour against what the customer was told, not against an average. Push an order back and its promise moves once, properly; telling the customer by text waits on a messaging provider we have not connected yet. A ticket nobody has touched for longer than you allow steps off the pass — kept, counted and one tap from coming back, so an abandoned order stops padding everyone else’s wait.
Honest limits
Delivery-app orders arrive through webhooks that are built but not yet proven against a live restaurant’s real payloads — so we do not sell that as done. Printing is real: a Star TSP143IV at a live venue prints dockets over CloudPRNT — the printer calls us itself, with no screen left running. Epson Server Direct Print and label printers are built to spec but have not printed on real hardware yet.
Put it on any screen.
A browser and a stand is a kitchen display. Start free and see your first ticket today.
From the journal.
Notes from building this, written as it happened. All posts →
What the first docket off a real printer taught us
The first paper off a real thermal printer failed three ways in one photo — mid-word breaks, code-page garble, two order numbers — and each fix made it honest.
Read it → 3 September 2026Sending a meal out in courses, without a fine-dining till
A sit-down table wants starters, then mains, then pudding. A street-food bag goes out all at once. A till should ask which course a dish is for only when it matters — and the kitchen should see the ticket banded the same way.
Read it → 2 September 2026Putting a buzzer number on the ticket, and calling it back
A collection order needs a handle the counter and the customer both hold. A buzzer number on the kitchen ticket and on the ready screen is that handle — as long as it is written where the person plating can see it without hunting.
Read it →