Comparisons · Food halls

HelchPOS vs NOQ: the event platform and the venue one

NOQ runs festivals and events at scale, and processes the payments. HelchPOS runs the building the rest of the year. By people who moved a food hall off NOQ.


We have more first-hand knowledge of NOQ than of anyone else on this list, and it is worth saying why: Helch Market Winchester ran on NOQ before it ran on HelchPOS. The Winchester menu — every vendor, every dish, every modifier group — was exported out of a live NOQ account, and its API was read carefully while we were deciding what a sale record ought to keep. So this comparison is not two websites next to each other.

Where NOQ is ahead

  • They process the payments. Same fundamental difference as every other name on this list: card money flows through them and does not flow through us.
  • The event layer. Attendee management, festival modes, sponsor tooling, cashless and RFID, click & collect at event scale. If you are running a weekend for forty thousand people, that is a product category we have not built.
  • Proof. Twenty-eight case studies — Tall Ships Races Aberdeen, Secret Garden Party, SailGP, Fabric London. We have one, and it is our own venue.
  • Trading with the internet down. Their terminals switch to offline processing when connectivity drops and, by their Mint Festival case study, store ten thousand transactions each until it returns. Our till cannot complete a sale offline, and we say so on every page that compares us.

Where HelchPOS is ahead

  • The whole venue-management half. Rotas, clocking in with a photo if you ask for one, and a location, holiday accrual, contracts, working-time compliance, labour against sales live. NOQ's site does not describe any of it.
  • Margin, not stock. This bullet said “stock and margin” until 24 October 2026, and the stock half was wrong. NOQ’s Fabric London case study describes managing ingredients, ordering stock, raising purchase orders, transferring stock between bars, recipe management and variance reports against projected counts; its SailGP one describes bulk-importing stock quantities. What their site does not describe is the margin: a dish’s cost from its ingredients, theoretical against actual gross profit, and a supplier invoice photographed into a delivery.
  • Your data stays yours. We copied the lesson: NOQ's sale record keeps per-payment rows, per-item tax and discount attribution, and ours now does too — deliberately matched, because it was the right shape. Our public API is documented and keyed so you can read your own sales out whenever you like.
  • Photographs you own. When Helch left NOQ, 127 menu photographs were still being served from a bucket NOQ controlled. They are now in storage the hall owns. Ask any supplier where your pictures live before you upload two hundred of them.

Who should choose which

Events are their home ground. A touring festival operation with sponsors, wristbands and forty bars wants NOQ's event layer, and we would say so.

A permanent building that trades every week, employs people and cares what its gross profit really was — that is the shape we built for, and the half NOQ does not describe. It counts stock too, and so, by its own case studies, does NOQ.

The same caveats apply to us here. No integrated payments, no delivery adapter proven against a live restaurant, no text message ever sent. Our one case study is our own food hall. Printing was on this list when we wrote it; since 27 August 2026 a Star TSP143IV at a live venue prints dockets over CloudPRNT, and the Epson and label-printer paths are still unproven.

If your year really is four weekends of events, choosing wrong here costs you more than it costs us, which is worth saying on a page arguing our own corner. There is no contract and no exit fee, so trying us for one event risks the setup time rather than a term, and the whole of what we charge fits on a page.

Events are NOQ's home ground, and a hall picking a supplier is rarely weighing only two names. The comparison index sets us beside seven of them, four of which have a post like this one and three of which are on that page only.


Try it on tonight’s service.

Nothing to install, no card. Not better by the weekend? Close the tab.


Written with festivals and events in mind — see HelchPOS for festivals and events.