The opening paragraph already said click and collect
Our post on one rival listed order-ahead slots as something they lack. Its own first paragraph named their click and collect. One post, two records at odds.
Our comparison post about one rival opens by describing what they sell, and the first paragraph names click and collect among it. Further down, under the heading for where we are ahead, the same post listed order-ahead for a time slot as depth they lack. Both sentences were written in August from the same read of the same product pages. They sat in one file for ten weeks, and the second one was wrong.
What their page actually says
Their click and collect feature page describes customers placing an order online and collecting it at a pre-determined time. It gives the worked example: if a venue has no orders at six and a twenty-minute lead time, the earliest slot offered is twenty past. Venues can cap the number of orders per slot, and a blog post of theirs adds that customers can pre-order up to six days ahead. That is order-ahead into a time slot with a cap per slot. It is the same shape as ours. It was never ours alone, and the post said it was.
How one post disagrees with itself
The opening paragraph was a list of what they sell, written by reading their product pages. The ahead list was written by asking a different question: what do we have that they do not? Answering the second question means holding the first answer in mind, and the writer did not. Nothing connected the two paragraphs, so nothing checked them against each other. We have a name for this in our notes: two records of one thing that disagree, and here both records were in the same post.
The fix is on the page. The line is removed, and the bullet now says it was there until 25 October and why it was wrong, with the sentences from their page that corrected it. The footer records the date of the whole-site read that found it. We do not quietly delete a wrong claim, because a reader who saw the old version deserves to know it changed and a reader who never saw it deserves to know how carefully the rest was checked.
The lesson for anybody writing about a competitor, or reading what a competitor writes about you: a list of what they have and a list of what they lack are two views of one fact, and they must be written from one read. Write the second list by subtracting from the first, not by remembering.